Why hasn’t The Department of Veterans Affairs responded to my claim…
It’s possible they believe that it was never sent!

Do you know about the Shredding Incident that affected many claims for Veterans Benefits that were submitted by veterans, family members and survivors of veterans?



Recently the VA’s Office of Inspector General (OIG) found 36 claims documents had been inappropriately placed in shred bins for disposal. VA immediately ceased all shredding activities while a nationwide review was conducted of all documents in shred bins. Approximately 500 documents that could potentially affect a claimant’s entitlement to benefits were found improperly placed in shred bins at various regional offices.

For more information please visit: http://www.vba.va.gov/VBA/specialprocedures_qa.asp